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Tihar Jail e-Prisons Online Video Call via Vodafone — Complete Step-by-Step Guide (Documents, Registration, Rules)

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Families of inmates lodged in Tihar Jail can now connect with prisoners through e-Prisons Online Video Call Facility. The service is supported by Vodafone Idea (Vi), allowing relatives to speak with inmates without physically visiting the jail.

This guide explains how to apply, required documents, registration process, rules, and troubleshooting — everything step-by-step.

What is Tihar Jail e-Prisons Video Call Facility?

The e-Prisons Video Call system allows:

  • Family members to talk to prisoners online
  • Secure monitored video calling
  • Scheduled appointment system
  • Remote communication from home

This facility was introduced to reduce overcrowding and improve family communication.

Who Can Apply for Tihar Jail Video Call?

Eligible persons:

  • Parents
  • Wife / Husband
  • Brother / Sister
  • Children
  • Close relatives (with approval)
  • Lawyer (separate permission required)

Required Documents for Tihar Jail Video Call

You must upload the following documents:

Mandatory Documents

  • Aadhaar Card (Visitor)
  • Mobile Number (Active)
  • Prisoner Name
  • Prisoner ID / Jail Number
  • Relationship Proof

Optional Documents (If Required)

  • Voter ID
  • PAN Card
  • Driving License
  • Passport

Make sure documents are:

  • Clear
  • Valid
  • Same name as application

Step-by-Step: How to Apply for Tihar Jail e-Prisons Video Call

Step 1: Visit Official Website

Go to the official e-Prisons portal:

👉 https://eprisons.nic.in

OR

👉 https://tiharprisons.delhi.gov.in

Step 2: Register New Account

  • Click “Visitor Registration”
  • Enter Name
  • Mobile Number
  • Email ID
  • Create Password
  • Submit

You will receive OTP verification.

Step 3: Login to Portal

  • Enter Mobile Number
  • Enter Password
  • Click Login

Step 4: Add Prisoner Details

Fill in:

  • Prisoner Name
  • Father’s Name
  • Jail Number
  • Ward (if known)
  • Relationship

Step 5: Upload Documents

Upload:

  • Aadhaar Card
  • Photo
  • Relationship Proof

Then click Submit.

Step 6: Wait for Approval

Authorities will verify:

  • Identity
  • Relationship
  • Prisoner details

Approval usually takes:

  • 24 to 72 hours

How Vodafone (Vi) Video Call Works

After approval:

  • You receive SMS notification
  • Time slot assigned
  • Video call link provided

Vodafone system ensures:

  • Secure call
  • Monitored communication
  • Limited call duration

Tihar Jail Video Call Rules

Important rules:

  • Call Duration: 10–20 minutes
  • No recording allowed
  • No abusive language
  • No third-party involvement
  • Follow schedule strictly

Violation may result in:

  • Ban from video call
  • Account suspension

Tihar Jail Video Call Timing

Generally available:

  • Monday to Saturday
  • Morning: 10 AM – 1 PM
  • Afternoon: 2 PM – 5 PM

Timing may vary based on:

  • Jail number
  • Security level
  • Availability

Common Problems & Solutions

Problem: Application Rejected

Solution:

  • Check document clarity
  • Correct prisoner details
  • Reapply

Problem: OTP Not Received

Solution:

  • Check network
  • Try after 5 minutes
  • Use another mobile number

Problem: Video Call Not Connecting

Solution:

  • Use stable internet
  • Try Google Chrome
  • Check camera permission

Benefits of Tihar Jail Video Call

  • No need to travel
  • Saves time
  • Safe communication
  • Easy scheduling
  • Family emotional support

Important Tips

  • Apply early
  • Use correct details
  • Keep documents ready
  • Follow call timing

Final Words

The Tihar Jail e-Prisons video call facility via Vodafone is a major step toward digital prison communication. It allows families to stay connected with inmates in a safe, secure, and convenient way.

If you follow the above step-by-step guide, you can easily apply and schedule your video call.

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